Personalised Hindi Messages
Names, amounts, dates and lender names are converted into natural spoken Hindi automatically amounts read correctly in lakhs and crores.
Neural voice
AI-POWERED EMI COLLECTIONS
Collect More, Call Less Automate Every Borrower Conversation
InstaCall uses AI voice agents to call borrowers, send EMI reminders, answer common questions, capture payment commitments, and manage follow-ups automatically
- Personalized multilingual calls
- Automated reminders & follow-ups
- Live call outcomes & reports
◉
Batch call · 248 borrowers
● DIALLING
Rajesh KumarHDFC Bank · ₹12,450 · due 28 AugIn Progress
Sunita DeviHDFC Bank · ₹4,800 · due 25 AugCompleted
Imran ShaikhHDFC Bank · ₹9,150 · overdueRinging
Meena PatelHDFC Bank · ₹6,300 · due 30 AugNo Answer
✓ Numbers validated★ Report ready to export
What it is
An Automated Voice Messaging Platform For Loan Repayments
Upload a list of borrowers and the platform writes a personal spoken message for each one in Hindi, then places the call no call-center agent needed. Every call is tracked from the moment it is dialled to the moment it ends, and results are recorded and exportable, so teams know exactly who was reached and who needs a follow-up. It runs in the cloud with no servers to install, connects to the phone network through a licensed telecom provider, and works as a hosted web application in any modern browser.
Capabilities
Everything A Collections Call Needs, Automated
From spreadsheet upload to spoken Hindi message, live call status and a re-dial list InstaCall handles the whole outreach cycle.
Accurate Lender Pronunciation
Over 30 Indian banks and finance companies pronounced correctly in Hindi from SBI and AU Small Finance to HDFC, ICICI, PNB and Bajaj Finance.
30+ lendersFlexible Data Import
CSV and Excel files up to 16 MB. Headers can be in English or Hindi, and common column-name variations are recognised automatically.
CSV / XLSXPhone Number Validation
Numbers are cleaned and checked before dialling. Invalid entries are flagged so they are never called.
E.164 cleanReminder or Recovery
Upcoming payments get a polite reminder; overdue accounts get a recovery call stating the pending amount and remaining balance.
Smart scriptsOne-Call & Batch Dialling
Call a single borrower or dial every eligible number in the list, with the option to stop the batch at any time.
Bulk readyAnalytics & Reports
Live totals for records, loan amount, amount paid and balance due. Export the full call log or just the busy and unreachable numbers.
ExportableBilingual Interface
Switch the dashboard between English and Hindi. Session continuity keeps your data and call statuses in place even after a refresh.
EN / हिंदी
Preview before you dial
Hear The Exact Message Before The Call
Pick a campaign type and see the Hindi script the platform writes for that borrower the same audio your customer will hear when the line connects.
- ✓Preview any script in the browser before dialling
- ✓Amounts read correctly in lakhs and crores
- ✓Stop a running batch at any moment
Upcoming due date · HDFC Bank
नमस्ते राजेश कुमार जी। यह HDFC बैंक की ओर से एक सूचना है। आपकी बारह हज़ार चार सौ पचास रुपये की मासिक किस्त अट्ठाईस अगस्त को देय है। कृपया समय पर भुगतान करें। धन्यवाद।
Illustrative scripts. Your own lenders, amounts and due dates are used in production.
Under the hood
The Stack Behind Every Call
Telephony, neural Hindi speech, data import, reporting and a serverless platform working together from the moment you upload a list
Plivo
Licensed provider
Calls are placed over a licensed telecom provider connect your own account and start dialling.
Live call events
Real-time
Queued, ringing, in progress, completed, busy, no answer and failed tracked per call.
E.164 numbers
Validated
Numbers are cleaned into international format and invalid entries are flagged before dialling.
Who it's for & where it's used
Built For Teams That Must Reach Many Customers By Phone
Lenders, collection and recovery teams, and contact centres from a branch office running a small batch to a large organisation dialling thousands of numbers.
Upload list • Auto-written scripts • Courteous reminder
Monthly EMI Reminders
Every borrower hears a courteous reminder ahead of the due date, instead of spending agent hours on routine calls.
0
Agent hours needed
Overdue detection • Amount due • Balance stated
Overdue Follow-Up
Reach customers with overdue payments the same day, with a message that states the amount due and the outstanding balance.
Same day
Recovery outreach
Single session • Thousands of numbers • Live status
Bulk Campaign Rollouts
Send a spoken notice or update to a large customer list in one session, and stop the batch at any point.
16 MB
CSV / Excel upload
Export busy & unanswered • Focused second pass
Re-Dial Campaigns
Export the busy and unreachable numbers into a re-dial list and run a focused second attempt on just those accounts.
1 click
Re-dial export
Banks • NBFCs • Microfinance institutions
Lenders
Banks, small finance banks, NBFCs and microfinance institutions that collect monthly repayments across large portfolios.
30+
Lenders pronounced
Collections • Recovery • Customer care
Recovery & Contact Centres
Collection teams following up overdue accounts, and customer care teams running bulk notification or outreach campaigns.
Any
Team size, branch to enterprise
How it works
Four Steps From Data To Completed Calls
No servers to install, no integration project. Upload, preview, dial, export the same day.
Upload your list
A simple CSV or Excel file with customer name, phone number, lender, EMI amount and due date. Column names can be in English or Hindi they're matched automatically.
Scripts are written for you
For every borrower the platform builds a short, natural Hindi message: name, lender, installment amount and due date all read aloud.
Preview before you dial
Click play on any row to hear the exact message in the browser before a single call is placed.
Place calls and track results
Dial borrowers one at a time or call the whole eligible list, watch each call move through live status, then export the outcome.
Live call status
Every Call Shows Its Status As It Happens
- Queued / InitiatedThe call is being placed.
- RingingThe line is ringing.
- In ProgressThe borrower answered; the message is playing.
- CompletedThe message was delivered.
- Busy / No Answer / FailedThe call did not connect; ready for a follow-up.
The platform reads each due date: a borrower whose payment is still upcoming gets a polite reminder, while one already overdue gets a recovery call stating the pending amount and the remaining balance. Each type has its own message.
Make the call
Bring Voice Outreach To Your Collections Team
Personalised Hindi scripts, audio previews, live call status and exportable reports hosted, managed, dedicated or white-label, built around how your team already works.
- ✓Automatic Hindi script generation
- ✓Live call status tracking
- ✓Full call log and re-dial exports
- ✓Your cloud, your brand, on request
Talk to us
We'll walk you through hosted, managed and white-label options for your team.
Customer stories
What Collections Teams Say After Going Live
Lenders and recovery teams that replaced routine manual dialling with automated voice outreach.
Rohit Sharma
Head of Collections, NBFC — we dial the whole portfolio in one session now.
Anita Verma
Borrowers actually listen because the message says their name, their lender and their exact amount in Hindi.
Karan Joshi
The re-dial export is the part we use every day — busy and unanswered numbers come out as a clean list.
Priya Nair
Onboarding took a single afternoon and collections were live the same week.
Deepak Menon
Support replies inside the hour and the dashboard finally makes sense to my recovery team.
Sana Iqbal
We cut manual dialling hours to near zero and redeployed the team to actual negotiations.
Before you start
Common Questions
CSV and Excel files up to 16 MB, with columns such as customer name, phone number, lender, EMI amount and due date. Headers can be in English or Hindi, and common column-name variations are matched automatically.
No. The platform writes a personal Hindi message for each borrower and places the call itself. Your team only reviews the results and follows up where needed.
It reads each due date. A payment still upcoming gets a polite reminder; a payment already overdue gets a recovery call stating the pending amount and the remaining balance. Each type has its own message.
Yes click play on any row to hear the exact audio in your browser before a call is placed.
The platform knows how to pronounce more than 30 Indian banks and finance companies in Hindi, from State Bank of India and AU Small Finance to HDFC, ICICI, PNB and Bajaj Finance. Amounts are read correctly in lakhs and crores.
Numbers are cleaned and validated before dialling. Invalid entries are flagged so they are never called.
Yes. Every call shows a live status Queued, Ringing, In Progress, Completed, or Busy / No Answer / Failed and you can export the full call log or only the unreachable numbers as a re-dial list.
No. It runs in the cloud as a hosted web application in any modern browser, and connects to the phone network through a licensed telecom provider. Dedicated deployment in your own cloud is available if required.
Ready when you are
Stop Burning Agent Hours On Routine EMI Calls
Upload your first borrower list, preview the Hindi scripts, and dial the whole eligible portfolio with live status and an exportable report at the end.
Request a walkthrough
For Direct Inquiries Reach Out To Us At sales@dotstark.com
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